Privacy Policy

Effective 23 July 2026

1. Overview

CreatorSmash respects your privacy. This policy explains how we handle personal information when you visit our website, contact us or use our services.

2. Information we collect

We may collect information you provide directly, such as your name, work email, company name and the contents of your enquiry. We may also receive basic technical information such as device type, browser, referring page and website usage events.

3. How we use information

4. Data integrations

If a customer connects an ecommerce, advertising or analytics account, access will be governed by the applicable customer agreement and authorisation flow. We do not claim ownership of customer data. We only process connected data to provide and improve the contracted service.

5. Sharing

We may use service providers for hosting, analytics, communications and security. We may also disclose information when required by law, to protect our rights, or in connection with a corporate transaction. We do not sell personal information.

6. Retention and security

We retain personal information only for as long as reasonably necessary for the purpose collected, including legal and operational requirements. We use reasonable administrative, technical and organisational measures to protect information, but no system is completely secure.

7. Your choices

You may ask to access, correct or delete personal information we hold about you, subject to applicable law. You may also opt out of non-essential communications at any time.

8. International processing

Our service providers may process information in multiple countries. Where required, we take reasonable steps to ensure appropriate protections apply.

9. Changes

We may update this policy from time to time. The effective date above shows when it was last revised.

10. Contact

For privacy questions or requests, contact bhavi@creatorsmash.com.